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About Us
Client Support
We pride ourselves on our exceptional client support at Dous Insurance Group. Whether you need assistance with claims or have questions about your policy, our team is ready to help you every step of the way.
Experience You Can Trust
With over two decades of experience in the insurance industry, Dous Insurance Group is equipped to handle all your insurance needs. Our knowledgeable team is here to guide you through the complexities of insurance policies and claims.
Our Mission
At Dous Insurance Group, our mission is to provide exceptional service while helping you save on your insurance needs. We are committed to ensuring that you have the coverage you require for peace of mind.
Our Privacy Policy
We respect your privacy and are committed to protecting the personal and health-related information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, DousInsure.com, or when you engage with our insurance products and services.
1. Information We Collect
We may collect personal and non-personal information, including but not limited to:
- Name, address, email, and phone number
- Date of birth, driver’s license number, and Social Security number
- Health-related information, including medical history or insurance coverage details (as necessary for health insurance applications or services)
- Employment, vehicle, and property information for insurance underwriting
- Payment information for policy purchases
- Website usage data (IP address, browser type, cookies, etc.)
· Financial Information: Payment details, bank account information, and credit history.
· Insurance Information: Policy details, claims history, coverage preferences.
· Other Information: Any other information you provide us during the application process.
2. How We Use Your Information
We may use the information you provide to:
- Solicit, offer, and provide insurance products and related services
- Process insurance applications, quotes, renewals, and claims
- Communicate with you regarding your policy, inquiries, or claims
- Send marketing communications about products and services with your consent (see Section 6 below)
- Improve our website, services, and customer experience
- Comply with legal, regulatory, or contractual obligations
3. Sharing of Information
We do not sell your personal information. However, we may share your information with:
- Insurance carriers, underwriters, and third-party partners who assist us in providing and offering insurance products and services
- Service providers performing functions on our behalf (IT, billing, communications)
- Legal, regulatory, or law enforcement authorities when required by law
- In the event of a business transfer, merger, or acquisition
HIPAA Notice:
For health-related information collected, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and only use or disclose your Protected Health Information (PHI) as permitted by law, such as for:
- Treatment, payment, and healthcare operations
- Legal requirements or as required by law
- Business associates who perform services on our behalf under HIPAA-compliant agreements
By submitting your information, you consent to our use and sharing of your information with these parties for the purpose of providing insurance products and services.
4. Marketing & Solicitation: Opt-In/Opt-Out
We may contact you with information about insurance products, services, and promotions. You have the right to choose how we communicate with you:
- Opt-In: By providing consent (via website form, checkbox, or other means), you agree to receive marketing and solicitation communications.
- Opt-Out: You may withdraw your consent at any time by clicking “unsubscribe” in emails, contacting us at [email/contact page], or following instructions provided in other communications.
5. Cookies & Tracking
We may use cookies, pixels, and similar technologies to improve website performance and deliver relevant advertising. You can adjust your browser settings to manage or disable cookies.
6. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access and obtain a copy of your personal and health information
- Request corrections or deletion of your information
- Opt out of receiving marketing communications
- Restrict or object to certain data processing activities
To exercise these rights, please contact us at [your email/contact page].
8. Children’s Privacy
Our services are not directed toward children under 13 (or under 16 in some jurisdictions). We do not knowingly collect information from children.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
For questions regarding this Privacy Policy or to exercise your opt-out rights, please get in touch with us:
Copyright © 2024 Dous Insurance Group - All Rights Reserved.
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